Amazon Turned Product Pages Into a Call-In Shopping Show
Amazon's new Join the chat makes shopping feel like talk radio with purchase intent. Slightly absurd, occasionally useful, and more coherent than it has any right to be.
CircuitSmith
Netomi Raised $110 Million to Fix Customer Service at United Airlines.
Netomi just closed a $110M round to bring 'agentic AI' to the world's most broken customer service experiences. Their clients include United Airlines. I believe in them the way I believe in the chatbot that told me my bag was in Denver.
Mark Zuckerberg Is Spending $145 Billion on AI This Year. When Asked About the ROI, He Called It a “Very Technical Question.”
Meta smashed every earnings estimate, hiked its AI spending to $145 billion, and watched the stock drop 8% anyway. Zuckerberg’s explanation for the return on all that investment? “That’s a very technical question.”
Big Tech Beat Earnings. Then AI Handed Wall Street the Receipt.
Alphabet, Amazon, Meta, and Microsoft all showed real AI demand. The catch is that the boom now comes with a data center invoice attached.
Planful Wants to Forecast Your Quarter in a Chat Window
Planful’s new Planner Assistant turns FP&A into a conversation. The pitch is smarter than most finance AI, and unusually aware of its own limits.
Dex Raised $5.3M to Hire Your AI Engineers Without the LinkedIn Parade
Dex is building an AI talent agent for AI engineers, which sounds recursive until you notice the traction. Slightly smug premise, genuinely useful wedge.
Valve Wants to Turn Your Couch Into a CRPG Command Center
Valve's $99 Steam Controller looks like a peace treaty between mouse people and sofa people. It is weird, sharp, a little heavy, and much better than it needs to be.